MessCube

Our Commitment

At MessCube, we're committed to helping brands analyze and optimize their ad creatives with confidence. While most of our customers find value in the platform, we understand that our product may not always be the right fit. That's why we offer a fair and transparent refund policy.

What Qualifies for a Refund

Dissatisfaction Within 7 Days

If you're not satisfied with MessCube within the first 7 days of purchase, you may request a full refund.

Duplicate Payments

If you were mistakenly charged more than once, we'll issue a refund for the duplicate charge.

Technical Issues

If technical issues prevent you from accessing or using the platform and we cannot resolve them, you may qualify for a refund.

What Doesn't Qualify for a Refund

Usage Beyond 7 Days

Refund requests made after 7 days from the date of purchase are not eligible.

Not Following Recommended Use

If the platform has been used incorrectly or outside of the intended workflow, refunds will not be granted.

Team & Enterprise Plans

For team or enterprise accounts, we do not provide full refunds. Partial refunds may be available for unused credits only.

How to Request a Refund

To request a refund, please contact our Customer Support team by emailing sqaure@messcube.com. Be sure to include:

The email address associated with your MessCube account
Your order or subscription details
A brief explanation of your request

Processing Time

Refund requests will be reviewed within 1-3 business days.
Approved refunds will be issued back to your original payment method within 5-10 business days.

Questions?

If you have any questions about our refund policy, please don't hesitate to reach out:

Email: sqaure@messcube.com

Website: https://messcube.com

Refund Policy